Establishing Productivity Gains
Some samples of my work in business process automation and establishing productivity gains include:
Introduced New E2E Business Process
Redesigned and rolled out a new digital enterprise business process for generating, approving, and sending out technical alerts, product availability notices, documentation releases, and service bulletins to clients, and automatically publishing them in a customer service portal. Implementing the new process reduced production overhead by 85% saving thousands of hours annually while reducing delivery times and increasing quality and standards compliance.
Overhauled Production Workflow
Analyzed and overhauled an email and document file based internal production workflow for a foresight company. Transformation of the workflow involving 150 forecasters, editors, and mangers to a digitized automated business process improved time-to-market and production efficiencies by 50% while increasing product quality.
Transitioned to Agile Software Development
Transitioned product development and customer project deliveries to agile software development practices and methods with sprints, scrum, and agile application life cycle management. Changes applied to product management, development, testing, project implementation, and project management teams over a year period. This contributed, in part, to cutting customer project delivery and product releases times to market in half and reducing operational costs 25% a year over several years.
Improved Productivity with ISO 9000 System
Architected and led the implementation of an ISO 9000 Quality System and new corporate business processes. Initiative was corporate wide impacting everyone in the company. In addition to increased quality of products and services, employee motivation and satisfaction rose improving corporate productivity.
Increased Employee Performance
Created clear company direction and focus with an organized business planning process resulting in corporate wide plans. These impacted everyone in the company and improved employee motivation, productivity, and performance.
Introduced New E2E Business Process
Redesigned and rolled out a new digital enterprise business process for generating, approving, and sending out technical alerts, product availability notices, documentation releases, and service bulletins to clients, and automatically publishing them in a customer service portal. Implementing the new process reduced production overhead by 85% saving thousands of hours annually while reducing delivery times and increasing quality and standards compliance.
Overhauled Production Workflow
Analyzed and overhauled an email and document file based internal production workflow for a foresight company. Transformation of the workflow involving 150 forecasters, editors, and mangers to a digitized automated business process improved time-to-market and production efficiencies by 50% while increasing product quality.
Transitioned to Agile Software Development
Transitioned product development and customer project deliveries to agile software development practices and methods with sprints, scrum, and agile application life cycle management. Changes applied to product management, development, testing, project implementation, and project management teams over a year period. This contributed, in part, to cutting customer project delivery and product releases times to market in half and reducing operational costs 25% a year over several years.
Improved Productivity with ISO 9000 System
Architected and led the implementation of an ISO 9000 Quality System and new corporate business processes. Initiative was corporate wide impacting everyone in the company. In addition to increased quality of products and services, employee motivation and satisfaction rose improving corporate productivity.
Increased Employee Performance
Created clear company direction and focus with an organized business planning process resulting in corporate wide plans. These impacted everyone in the company and improved employee motivation, productivity, and performance.
