Generating Benefits with AI
Some samples of my work with Artificial Intelligence (AI) include:
Introduced GenAI Product Capability
Released a new capability with SaaS product for creating draft content seamlessly. This Generative AI (GenAI) functionality used OpenAI’s ChatGPT via API integration to increase productivity and creativity through automated content suggestions.
Integrated AI in Digital Transformation Initiative
Created product strategy and roadmap for a healthcare company incorporating AI-powered digital assistant application to help claims reviewers make decisions on claims pended from automated edit and adjudication processes. Digital assistant contributed to reducing pending claims inventory by 50% and saving the company millions of dollars annually.
Launched AI Features
Brought to market new features in a DXP product based on Machine Learning (ML) and Natural Language Processing (NLP) technologies, including automated content translation, tagging of images and documents, and chatbots. These capabilities increased productivity and helped generate better user experiences faster and easier.
Improved Customer Service with AI
Oversaw development project to aid customer service representatives address member Medicaid reimbursement issues and questions for a healthcare payer. Machine Learning (ML) algorithms were used to ingest updated state regulations and guidelines while Natural Language Processing (NLP) enabled user searching to respond to member queries. Solution improved member service by reducing service times by 85% to few minutes a call on average.
Generated Savings with AI Tools
Led modernization effort taking advantage of AI technologies to convert millions of lines of mainframe COBOL code in batch jobs to Java rules files for a cloud solution. Technology reduced conversion time by 80%, saving thousands of development hours.
Increased Productivity in Agile Software Development
Enabled use of Open AI ChatGPT and Microsoft Copilot for converting scripts and generating draft code for a software company. The improved AI-assisted development helped developers produce and extend software applications faster.
Mastered Prompt Engineering with GenAI
Used advanced prompt engineering techniques with OpenAI ChatGPT, Google Gemini, and Adobe Firefly to generate draft website content, summarize supplier research, and create and improve digital imagery. Efforts cut development time by 75% and resulted in far better results than earlier manual processes.
Introduced GenAI Product Capability
Released a new capability with SaaS product for creating draft content seamlessly. This Generative AI (GenAI) functionality used OpenAI’s ChatGPT via API integration to increase productivity and creativity through automated content suggestions.
Integrated AI in Digital Transformation Initiative
Created product strategy and roadmap for a healthcare company incorporating AI-powered digital assistant application to help claims reviewers make decisions on claims pended from automated edit and adjudication processes. Digital assistant contributed to reducing pending claims inventory by 50% and saving the company millions of dollars annually.
Launched AI Features
Brought to market new features in a DXP product based on Machine Learning (ML) and Natural Language Processing (NLP) technologies, including automated content translation, tagging of images and documents, and chatbots. These capabilities increased productivity and helped generate better user experiences faster and easier.
Improved Customer Service with AI
Oversaw development project to aid customer service representatives address member Medicaid reimbursement issues and questions for a healthcare payer. Machine Learning (ML) algorithms were used to ingest updated state regulations and guidelines while Natural Language Processing (NLP) enabled user searching to respond to member queries. Solution improved member service by reducing service times by 85% to few minutes a call on average.
Generated Savings with AI Tools
Led modernization effort taking advantage of AI technologies to convert millions of lines of mainframe COBOL code in batch jobs to Java rules files for a cloud solution. Technology reduced conversion time by 80%, saving thousands of development hours.
Increased Productivity in Agile Software Development
Enabled use of Open AI ChatGPT and Microsoft Copilot for converting scripts and generating draft code for a software company. The improved AI-assisted development helped developers produce and extend software applications faster.
Mastered Prompt Engineering with GenAI
Used advanced prompt engineering techniques with OpenAI ChatGPT, Google Gemini, and Adobe Firefly to generate draft website content, summarize supplier research, and create and improve digital imagery. Efforts cut development time by 75% and resulted in far better results than earlier manual processes.
