Changing Corporate Culture
Corporate or product line turnarounds and digital transformations often need to incorporate cultural change. Some samples of my work in changing corporate culture include:
Overhauled Company
Hired to transform an academic research operation into an established company. Overhauled the company by creating clear mission, vision, and strategic direction with market positioning in target markets. Transformed corporate structure for more functional governance, and changed corporate culture from an academic research-based goodwill-spreading thinking to a for-profit results-oriented business culture.
Changed Management Philosophies and Models
Architected and spearheaded changes in management philosophies and models including migrating from government contracting to commercial business model, and systems integration philosophy to software product development operation. Introduced structured corporate business planning including moving from sole project funding approach to corporate-wide budgeting.
Drove Customer Servicing Culture
Together with an ISO 9000 Quality System implementation drove a major change in corporate culture to quality-oriented and customer servicing culture to overcome challenges with customer complaints, product quality, and declining US sales.
Overhauled Company
Hired to transform an academic research operation into an established company. Overhauled the company by creating clear mission, vision, and strategic direction with market positioning in target markets. Transformed corporate structure for more functional governance, and changed corporate culture from an academic research-based goodwill-spreading thinking to a for-profit results-oriented business culture.
Changed Management Philosophies and Models
Architected and spearheaded changes in management philosophies and models including migrating from government contracting to commercial business model, and systems integration philosophy to software product development operation. Introduced structured corporate business planning including moving from sole project funding approach to corporate-wide budgeting.
Drove Customer Servicing Culture
Together with an ISO 9000 Quality System implementation drove a major change in corporate culture to quality-oriented and customer servicing culture to overcome challenges with customer complaints, product quality, and declining US sales.